I started off with Unicomp, because that seemed like the logical place to start. I am sure I was a bit unclear in the beginning of my request, but I started out three weeks ago, and gave them a pretty clear request of what I wanted in the format they asked me for it, looking for a quote on them printing me the attachment labeled Keyboard Layout 2. I also claified in my request what I wanted with the following statement: I want the alphanumeric keycaps printed with the standard English legends in black in the top left corner, the standard Russian language characters in red in the lower right of the keycaps, and the Macintosh Option codes printed in green on the front of the keycap (that is, what the US language would output if I held option and that key).
- Key layout 3.jpg (428.11 KiB) Viewed 389 times
It was three days before they asked me for a graphic representation, and I admittedly provided a bit unclear perspective of what I wanted, but it took them 8 days (and me starting a second request simply pointing to the first and saying I wanted to get the ball rolling) for them to respond asking for a clarification and me immediately responding with the image I attached as Keyboard Layout 2, which I think is pretty clear. That's the last I've heard from them.
It has since dawned on me that if I am having such a set printed, while I do not communicate in Hebrew nearly as often as I communicate in Russian, I would like to have the Hebrew on there, as well, in blue. Attachment Keyboard Layout 3.
- Key layout 3.jpg (428.11 KiB) Viewed 389 times
I also specified in my order that it is my preference for as many of the keycaps as possible to be two-piece keys. I don't know how complicated this request is, but the colors I want for the keycaps are standard Unicomp keycap colors (which I highlighted in my ticket) and that the printing colors I'm looking for are the standard black, red, blue, and green offered by them. I would think this is simple, but it would really depend on how exactly they dye sublime legends, I imagine. In anycase, a "I'm sorry, printing this is not within our capability" is a simple response.
Is there anyone else who could handle these requests better? I don't mind ordering from several vendors to complete it if needed.
I find this particularly odd because my communication with Unicomp previously has always been reasonably expedient and helpful.
