webwit wrote:I used the eBay/paypal (same thing) Customer Protection program once. I bought a NIB item, on arrival it turned out to be clearly used. The seller denied that. So they tell me to ship it back, which I do. It's half way down the Atlantic to the US, when I get a message saying the item did not arrive and the seller confirmed he had not received it, so the case was closed. No money, no item, shipping was in progress, as visible in the tracking webpage. No more replies from eBay when I asked them if they lost their heads, except that the case was closed. Made my lawyer write up something pretty about criminal behavior and me going to the police to report a con operation, then mailed it every 5 minutes to a number of email addresses. Got my money back in 1 day.
Where's the "Like" button for this post?

If PayPal is going to treat you like a criminal, then do the same in return, because that's what they are.