1. The company appreciates all of the long hours you put in.
2. We'll get you an answer today.
3. It's always run that way.
4. You're the only one we have who can do this work.
5. If we paid you for overtime, you would be less of a professional.
6. We'll have the equipment ready for you when you get here.
7. Our operators and mechanics will get you anything that you ask for.
8. If we can just fix it well enough to get by for a year, we'll do a major rebuild.
9. We don't know why the equipment broke down.
10. It has been tested at the factory.
TOP TEN LIES TOLD BY SERVICE ENGINEERS
1. It will take a minimum of eight hours.
2. I'll send a final report within a week.
3. I've never worked on one of these before.
4. I lost the receipt.
5. None of our other customers have this problem.
6. I had to rent the big car because they were out of little ones.
7. I had to drive all day.
8. That's the way it's supposed to operate, there's nothing wrong with it.
9. That was the way I received the equipment
10. I worked through lunch.
I use this tool to make the users feel better. My boss thinks its the funniest thing in the entire world. It's a placebo tool to do ridiculous things (sync the ram, set petaflop rate, etc) and the users love it because they think im fixing their made up problems...
ID-ten-T error: aka, the ID-10-T error. Usually verbalized as first listed, this is not restricted to userspace. Sysadmins perform plenty of ID-10-T errors of their own.
PEBCAK: Problem Exists Between Chair And Keyboard. For situations more permanent than a simple ID-10-T error.
Admin 1: We now introduced voice over IP throughout the whole company.
Admin 2: So, what's the point?
Admin 1: Well, err, for example, no pesky calls any more when the network breaks down...
Halvars joke is actually becoming reality in Germany. Telekom is planning to switch most of their customers to voice IP without the infrastructure actually being ready for that.